Contact us

Should you wish to contact us for any reason you can reach us at hello@markettomeal.com

Frequently asked questions

Ordering

How do I order a recipe?

It’s really simple. Just browse our shop to find something you’d like to cook.

Then select the number of people you’re cooking for (it’s 1 by default) and add it to your basket.

Finally, provide a delivery address, choose a preferred date/time and pay. It’s super simple.

What exactly am I buying?

When you buy a recipe from Market to Meal you’re buying all of the ingredients you need to make it. Everything is pre-measured and gets delivered to your door.

That means it’s faster, easier and more fun to cook when you use Market to Meal.

Can I cancel my order?

Absolutely, we understand that plans change. as long as your order has not yet been dispatched you are free to cancel at any time.

Just drop us an email at hello@markettomeal.com and we’ll get it processed for you right away.

How do I pick the size of the recipe?

All our recipes will be portioned for you automatically.

All you need to do is select the number of people you’re cooking for as you add each recipe to your basket. We’ll take care of the rest.

Can I order multiple recipes at once?

You certainly can, we encourage it. Do your whole weeks shop all at once if you like.

Once you’ve added a recipe to your basket keep browsing and add more if you like.

Plus, each recipe can be for a different number of people. Perfect for entertaining one night whilst preparing a solo breakfast the next day.

What payment methods do you accept?

We accept all major cards (Visa, Mastercard & American Express). You can also pay quickly and easily with Apple Pay and Android Pay on compatible devices.

Is there a minimum or maximum order size?

There is no minimum order size or value. If your order is below £10 we charge a £2.50 delivery charge, otherwise it’s free. How great is that!

Delivery & Packaging

Is there a delivery charge?

If your order value is over £10 delivery is free at a day/time that is convenient (you can choose).

Orders below £10 will need to pay just £2.50 to get the same fast and efficient delivery service.

Where do you deliver to?

We currently offer delivery nationwide across mainland UK.

If you’re not sure whether we deliver to you or not just drop us an email hello@markettomeal.com

How fast is delivery?

If you order before 7pm we should be able to deliver the next day.

During checkout you will be able to select the best day and time for your delivery. It couldn’t be easier.

Can I pick a preferred date/time?

Yes you can. No more waiting for a vague day or time of delivery. We want to make cooking fun and easy so part of that is making delivery a pleasure instead of a pain.

When you make a purchase from us you will be able to select a day and time that you prefer.

Can I change my delivery date/time?

No problem. As long as we have not already dispatched your order just drop us an email at hello@markettomeal.com and we will do our best to fascilitate your needs.

Can I track my order/delivery?

Yes you can. As soon as your oder is dispatched you will get a notification email. You will then be able to track your delivery in real time as it leaves our warehouse and makes it’s way to your door.

The future is here.

Can I specify a place it should be left or person to give my ingredients to

If you have a special place or person you’d prefer we leave your order with that’s fine.

Just ensure you let us know either in the order notes box whilst purchasing or you can drop us an email at hello@markettomeal.com

What if I miss the delivery?

As with most delivery companies we’ll leave you a note to let you know we’ve been.

We may deliver your order to a neighbour if that is possible or even leave your order in a safe place you have specified. Otherwise we’ll get in contact and work out an alternative time that is suitable for you.

Which company do you use for delivery?

Speed, quality and service are really important to us. This is why we personally deliver all of our orders to your door.

This means we can guarantee the best possible service and get your ingredients to you as soon as possible.

Plus our friendly staff get to say hello in person.

How are the ingredients packaged?

We take great care when packaging your orders. Each recipe will have it’s ingredients in a separate bag, all chilled and stored in an insulated box.

This ensures maximum freshness and minimum impact on your delicious ingredients during their travels to your door.

Will the measures be correct for my recipe?

Yes, when you order from us and specify the number of people you’re cooking for we do a few things…

First we measure out the ingredients so that you have exactly what you need. We also produce a custom recipe sheet with all of the measures updated to reflect your recipe size.

This makes is clear and easy for you to follow along. Whether you’re cooking for 1 or 100.

Recipes

How many recipes do you have?

We currently have over 200 recipes to choose from. They cover a wide range of meals, cuisines and techniques.

We’re also adding new recipes every day and would love to hear your suggestions and requests – just send them to hello@markettomeal.com

Do have have recipes for special diets and allergies?

Absolutely, you can filter for just recipes that are vegetarian, vegan, dairy free and more. Just use the filters on the side of our shop page to see relevant recipes for you.

How many people do the recipes serve?

All of our recipes are flexible. Whether you’re cooking for 1 or 100 people it’s easy to order ingredients from us.

When selecting your recipe you can choose the number of people you are serving before you add it to your basket. We will automatically calculate and measure the correct ingredients based on your order.

Can I suggest a recipe?

Absolutely, we are working tyerlessly to add the widest range of recipes our wonderful customers will want to try, cook and eat.

With that in mind, who better to advise than you. Whether it’s your own family recipe or you’ve seen a recipe on a blog or TV you’d like to try – just drop us an email at hello@markettomeal.com

How can I follow the recipe while I cook?

Every recipe you order comes with a printed, easy to follow recipe that you can also add to your collection. We update the recipes mesurements to reflect the number of people you’re cooking for too.

Where do the ingredients come from?

Quality is very important for us, so we only source our ingredients from the best farmers, growers and manufacturers.

We believe strongly that if good ingredients are vital when it comes to cooking great food.

Contact us

Should you wish to contact us for any reason you can reach us at hello@markettomeal.com

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